Cancellation / Refund Policy

Cancellation-related

Can I cancel my cab booking online?

Most of the booking can be cancelled online. You have to fill our cancellation form and send it to us. We will cancel the booking after receiving your cancellation request. You can also call our call center to cancel cab booking. However there will be nominal charges applicable for cab booking cancellation. The Cancellation fee will be applicable as given below.

Time Frame Cancellation Fee
Upto 1 week before the travel No charge (fully refundable)
Less than 1 week and upto 3 days before the travel 5% of the total Cab Booking Amount
Less than 3 days and upto 24 hrs before the travel 10% of the totalCab Booking Amount
*Less than 24 hrs before departure No Cancellation

In case of any dispute between the driver and customer.We will provide an alternate vehicle or will refund the advance deposit if booking cancelled.

In case of vehicle accident/break-down the company will provide an alternate vehicle or will refund the advance deposit if booking cancelled.

In case of a no-show by the customer for a scheduled departure, the company will not give the refund.

Please note: Service Tax & Gate way charges will not be refunded if cab booking is cancelled
How can I cancel my cab booking online?
You need to click on the cancellation link provided on our website. Enter your booking number and the e-mail ID that was provided at the time of cab booking and submit the cancellation request. You will receive an acknowledgement by email with a reference number for cancellation of your cab booking.

Our Office Address

Himalayan Travels
F0501, City Centre, Siliguri
West Bengal, India
Phone : +91 1800 121 3166 |
97331 89199
Email : travels.himalayan@gmail.com